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Bringing agents onto the world wide web — Paul Klein IV, Browserbase

Paul Klein IV from Browserbase argues that web agents — AI systems capable of navigating and interacting with web pages — are no longer limited by AI model capabilities, but rather by missing infrastructure around them.

The best agents in production combine multiple capabilities (can both click and write code), have memory and skills so they don't have to rediscover the same website each time, and run on infrastructure that renders pages identically every time. Klein also points to three unsolved problems: how agents log in on your behalf, what the web should offer agents to make them reliable, and who certifies that an agent can be trusted. The actual value lies not in Silicon Valley but with logistics companies in Singapore, banks in South Africa, and labor operations in Mexico that today are tied to outdated PHP forms.

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