How avatarin built a 24/7 retail agent with GPT-Realtime
Article image or reusable cover for OpenAI
Avatar has built a customer support agent for Japanese electronics retailer Yamada Denki using OpenAI's GPT-Realtime, an AI model designed for real-time conversations.
The agent is available 24/7 and can respond in multiple languages. During the first two weeks, the agent was used by 30,000 people, and 92 percent of survey respondents were satisfied with the service.
Read the full story at OpenAI →
Vibekollen prepared this summary with AI from the original publication. The content belongs to OpenAI.