‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce
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At Salesforce Dreamforce, NVIDIA founder Jensen Huang unveiled Koa, Salesforce's first CRM reasoning model—an AI model trained on NVIDIA's Nemotron 3 Super.
Koa was built by fine-tuning Nemotron on data from nearly three decades of real CRM usage and delivers 3x fewer errors than leading models on CRM tasks like updating opportunities or routing cases. Huang emphasized that safety is paramount but that development and rapid innovation need not come at the expense of security; Salesforce uses no customer data during training or operation, and the model runs entirely within Salesforce's own infrastructure.
Vibekollen prepared this summary with AI from the original publication. The content belongs to NVIDIA.
