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The Agent Behind the Curtain: Building the Oz Cloud Agent Platform — Safia Abdalla, Warp

Safia Abdalla from Warp presents how they built a cloud-based agent platform that helps developers without overwhelming them.

Rather than letting agents act freely, they integrate them into the natural workflow — agents triage issues, review pull requests, and approve them before humans need to see them. The platform supports various developer tools, enables agents to collaborate with sub-agents, and can be used by anyone via an API — for example, it was used to build Slack tools for triaging. Abdalla emphasizes that a good agent platform should absorb complexity before it reaches the user, comparing it to a pottery workshop rather than a factory.

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