Multimodal Collaborative Agents for Next-Gen Commerce — Nidhi Kaushik Vyas, Google DeepMind
Nidhi Kaushik Vyas from Google DeepMind presents agents for e-commerce platforms that work differently from conventional search functions.
Rather than waiting for users to formulate exact search terms, the agent begins by understanding what it doesn't know — if someone needs to furnish a room on a budget, it doesn't start with recommendations but asks what matters most: how wide is the room? The only answer that counts is the one providing the most information. The agent uses a three-step loop: discovery (gather what is already known from previous conversations and images), research (choose the smartest way to ask — sometimes a visual card instead of text), and response (present the answer in the right format, from comparison tables to images). At each step, the agent reviews its own work to verify it has understood correctly and that data is not outdated.
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